RAHMAN, S. N. .; ELVA, Y.; WULANDARI, R. . Peningkatan Loyalitas Pelanggan melalui Customer Relationship Management berbasis Pendekatan Multi-Kriteria Decision Making. Jurnal Pustaka AI (Pusat Akses Kajian Teknologi Artificial Intelligence), [S. l.], v. 5, n. 3, p. 706–715, 2025. DOI: 10.55382/jurnalpustakaai.v5i3.1547. Disponível em: https://www.jurnal.pustakagalerimandiri.co.id/index.php/pustakaai/article/view/1547. Acesso em: 5 jan. 2026.