Analisis Deskriptif Analitis Terhadap Kinerja Sistem Informasi Pelayanan Desa Berbasis SWOT di Desa Junjangan

Hary Wibowo; Abdullah; Muhammad Jibril

doi:10.55382/jurnalpustakadata.v6i3.1923

Authors

Hary Wibowo Universitas Islam Indragiri
Abdullah Universitas Islam Indragiri
Muhammad Jibril Universitas Islam Indragiri

DOI:

https://doi.org/10.55382/jurnalpustakadata.v6i3.1923

Keywords:

Village Information System, Village Service, Swot Analysis, Service Performance, Junjangan Village

Abstract

This study aims to determine the performance of a SWOT-based village service information system in Junjangan Village. The research method used was descriptive analytical with a qualitative approach. Data collection was conducted through observation, interviews, and documentation. Five respondents, consisting of operators and village officials, participated in the study.The research results show that the village service information system in Junjangan Village has helped improve the effectiveness of public administration services, expedited data processing, and simplified the storage of village documents. Based on the SWOT analysis, the strengths factor was 40%, opportunities 30%, weaknesses 20%, and threats 10%. The primary strength lies in the ease of administrative services and village data management. Weaknesses identified include limited operator capabilities and an unstable internet network. Opportunities for Junjangan Village include government support for village digitalization and information technology development. Threats identified include system disruptions, device damage, and low technological skills among some residents. Based on the research results, it can be concluded that the performance of the village service information system in Junjangan Village is quite good and effective in supporting village public services. However, improvements in the quality of human resources and technological infrastructure are needed to optimize village services.

Downloads

Download data is not yet available.

References

E. Mardinata et al., “PARTA?: Jurnal Pengabdian Kepada Masyarakat Transformasi Digital Desa Melalui Sistem Informasi Desa ( SID ): Meningkatkan Kualitas Pelayanan Publik dan Kesejahteraan Masyarakat Pendahuluan,” vol. 4, pp. 73–81, 2023.

M. Aidin, “Multidisciplinary Science Transformasi Digital Administrasi Desa Melalui Sistem Informasi Desa?: Kajian Pustaka Tentang Faktor Pendukung,” Nusant. J. Multidiscip. Sci., vol. 2, no. 8, pp. 1661–1674, 2025, [Online]. Available: https://jurnal.intekom.id/index.php/njms/article/view/1158/927

Agustinus Kadja and Y. K. Zega, “Tinjauan Literatur Sistem Informasi Pelayanan Publik Berbasis Website di Desa: Peluang, Tantangan, dan Rekomendasi,” J. Ilm. Multidisiplin, vol. 3, no. 1, pp. 1–14, 2026, doi: 10.62282/juilmu.v3i1.1-14.

M. R. Istambul, Aminuddin, and H. Supriadi, “Pembangunan Sistem Informasi Pelayanan Masyarakat Desa Berbasis Digital,” J. Ilm. Teknol. Infomasi Terap., vol. 8, no. 2, pp. 265–271, 2022, doi: 10.33197/jitter.vol8.iss2.2022.793.

T. Haryati, “Perancangan Sistem Informasi Pelayanan Administrasi Desa Cikampek Selatan,” JSK (Jurnal Sist. Inf. dan Komputerisasi Akuntansi), vol. 7, no. 1, pp. 21–25, 2023, doi: 10.56291/jsk.v7i1.101.

A. Patappari, M. Agung, and J. Nur, “Sistem Informasi Bantuan Bagi Penyandang Disabilitas Berbasis WEB di Kantor Dinas Sosial Kabupaten Soppeng,” vol. 9, no. April, pp. 46–54, 2026.

“Abdul Kadir.pdf.”Pengenalan Sistem Informasi, Andi Offset, Yogyakarta, 2014.

A. Fitriani, “Keterbukaan Informasi Publik,” FOKUS Publ. Ilm. untuk Mahasiswa, Staf Pengajar dan Alumni Univ. Kapuas Sintang, vol. 21, no. 1, pp. 31–56, 2023, doi: 10.51826/fokus.v21i1.738.

W. H. DeLone and E. R. McLean, “model of information systems success: A ten-year updated,” J. Manag. Inf. Syst., vol. 19, no. 4, pp. 9–30, 2003.

S. Noor, “Penerapan Analisis Swot dalam Menentukan Strategi Pemasaran Daihatsu Luxio di Malang,” J. INTEKNA, vol. 14, no. 2, pp. 102–209, 2014.

Sugiyono, Metodologi Penelitian Kuantitatif, Kualitatif dan R & D. 2020.

I. I. J. Rifka Alkhilyatul Ma’rifat, I Made Suraharta, “No Title ??No Title No Title No Title,” vol. 2, pp. 306–312, 2024.

L. W. Feny Rita Fiantika, Mohammad Wasil, Sri Jumiyati, Leli Honesti, Sri Wahyuni, Erland Mouw, Jonata, Imam Mashudi, Nur Hasanah, Anita Maharani, Kusmayra Ambarwati, Resty Noflidaputri, Nuryami, Metodologi Penelitian Kualitatif. 2022. [Online]. Available: https://scholar.google.com/citations?user=O-B3eJYAAAAJ&hl=en

F. Khoirunnisa, S. Roifah, S. Setiawan, and M. Ary, “Strategi Pengembangan Sistem Informasi Pelayanan Kantor Kelurahan Menggunakan Analisis Swot,” J. Teknol. Dan Open Source, vol. 3, no. 1, pp. 44–59, 2020, doi: 10.36378/jtos.v3i1.519.